Welcome to O-Mart, an online grocery and food delivery application.
Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you use our mobile application or website.

1. Information We Collect

a) Personal Information

We may collect the following details when you use our app:

• Name

• Mobile number

• Email address

• Delivery address

• Profile information

• Payment details (processed securely by payment gateways)

b) Device & App Usage Information

We collect:

• Device type, model, OS

• IP address

• App usage logs

• Crash logs and performance data

c) Location Information

We collect your location:

• To show nearby stores

• To estimate delivery time

• For accurate delivery of orders

You can enable/disable location anytime from your device settings.

2. How We Use Your Information

We use your information to:

• Create and manage your O-Mart account

• Process and deliver your orders

• Provide customer support

• Improve app features and performance

• Send order updates, discounts, and promotional messages

• Prevent fraud and ensure security

3. How We Share Your Information

We do not sell your data.
We may share information only with:

• Delivery partners to deliver your order

• Vendors & store partners to process item availability

• Payment gateway providers (for secure payments)

• Service providers (SMS, email, analytics)

• Legal authorities if required by law

4. Data Security

We implement strong security measures to protect your data from unauthorized access or misuse.
However, no online service is 100% secure, but we always work to enhance security.

5. Your Rights

You can:

• Update or edit your profile details

• Delete your account

• Request deletion of your personal data

• Turn off location permissions

6. Cookies & Tracking

We may use cookies or similar technologies to improve app functionality and user experience.

7. Children’s Privacy

O-Mart does not knowingly collect data from children under the age of 13.
If you believe your child has shared information, contact us for removal.

8. Third-Party Services

We may use third-party services such as:

• Google Analytics

• Payment Gateways (Razorpay/Paytm/Stripe/UPI)

• Map & Location Services

These providers have their own privacy policies.

9. Changes to This Policy

We may update this Privacy Policy occasionally. We will notify you in the app if any major changes are made.