Last updated: June 7, 2026
Introduction
This Privacy Policy explains how Omart ("we", "us", "our") collects, uses, and protects your personal information when you use the Omart mobile app and website.
Information We Collect
We may collect: name, email address, phone number, delivery addresses, order history, payment method preferences (we do not store full card numbers), device information, and location data when you choose delivery address or city.
How We Use Your Data
Your data is used to process orders, deliver groceries, provide customer support, send order updates, improve our services, prevent fraud, and comply with legal obligations.
Data Sharing
We share data only with delivery partners, payment processors, and service providers necessary to fulfil your order. We do not sell your personal data to third parties.
Data Retention
We retain account and order data while your account is active and as required by law. You may request deletion via our Delete Account page.
Your Rights
You may access, correct, or delete your personal data. Contact us at support@omart.com for privacy-related requests.
Children
Our services are not directed to children under 13. We do not knowingly collect data from children.
Contact
Privacy questions: support@omart.com
Phone: +91 98765 43210
Address: Chandigarh, India